Overview

Return Policy

Last Updated: 09-11-2023

At Ishal Mart, we prioritize your satisfaction and aim to provide a seamless shopping experience. If, for any reason, you are not entirely pleased with your purchase, our comprehensive return policy is designed to address your concerns.

1. Returns

We accept returns within 3 days of the date of purchase. To be eligible for a return, the item must be in its original condition, unused, unworn, and with all tags intact. We reserve the right to decline returns that do not meet these criteria.

2. Return Process

Initiating a return is a straightforward process:

  • Log in to your Ishal Mart account.
  • Access your order history.
  • Select the item(s) you wish to return.
  • Follow the provided instructions to complete the return process.

3. Return Shipping

Customers are responsible for covering the cost of return shipping, except in cases where the return is a result of an error on our part. We recommend using a traceable shipping service to ensure the safe return of your item.

4. Inspection and Approval

Upon receiving the returned item, our team will conduct a thorough inspection. We will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and the credit will be applied to your original payment method.

5. Refunds

Refunds are typically processed within [number] days after approval. However, the timeframe for the refund to reflect in your account may vary depending on your payment method and financial institution.

Refund Policy

Last Updated: 09-11-2023

1. Refund Process

Refunds are initiated promptly after receiving and inspecting the returned item. The processing time is generally [number] days. Please note that the actual duration for the refund to appear in your account depends on your chosen payment method and financial institution.

2. Non-Refundable Items

Certain items are non-refundable, including:

  • Gift cards.
  • Downloadable software products.

3. Late or Missing Refunds

If you haven’t received your refund within the specified period, please first check with your bank or credit card company. If further assistance is needed, contact our dedicated customer service team at Info@ishalmart.com

4. Exchanges

Currently, direct exchanges are not facilitated. For an alternative item, we recommend placing a new order through our platform.